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Visitor Information


Coronavirus (COVID-19): Maintaining a Safe and Effective Care Environment

A safe and effective care environment is our highest priority, and Westchester Medical Center Health Network (WMCHealth) hospitals and medical practices have undertaken necessary steps to protect our patients and workforce as the novel coronavirus (COVID-19) situation evolves.

Visitation

All visitors, including vendors, will be required to provide proof of full vaccination for COVID-19, or a negative COVID-19 molecular or PCR test collected within 5 days prior to the visit. People are considered fully vaccinated 2 weeks after they have received the second dose in a 2-dose series (Pfizer or Moderna), or 2 weeks after they have received a single-dose vaccine (Janssen/Johnson & Johnson). For those presenting evidence of a negative test, only ‘molecular’ or ‘PCR’ tests will be accepted. Antigen tests will not be accepted. In addition, they will be screened for Covid 19 symptoms, possible exposure and/or recent travel prior to visiting.

Visiting hours will be unrestricted, with 24-hour access.  During the hours 8:00 a.m. through 8:00 p.m. visits are limited to two support persons at a time. During the hours 8:00 p.m. through 8:00 a.m. visitation will be restricted to one support person at a time. No more than (2) two support person may visit a non-COVID-19 or COVID-19 patient at any time during the (12) twelve hours designated for day and evening visitation, (8:00 a.m. through 8:00 p.m.), and no more than (1) one support person may visit a non-Covid-19 or Covid-19 patient during the overnight period ( 8:00 p.m. through 8:00 a.m.) Individuals age (70) seventy or older are not encouraged to be support persons due to increased risk of COVID-19-19 infection.  In situations where additional persons are determined to be appropriate to allow at the bedside for end of life and/or for longer visiting hours, the Chief Medical Officer or Chief Nursing Officer should be consulted for approval.

All support persons/visitors will be screened at the point of entry.  Febrile support persons/visitors with a rash, cough, running nose or watery red eyes will not be permitted to visit patients. Support persons/visitors must wear and be provided with appropriate personal protective equipment (PPE). Support persons visitors who fail to wear a mask and other PPE will be asked to leave the facility.

  • Two support persons/visitors will be permitted to accompany a patient into the emergency department treatment area and during intake and discharge for ambulatory surgeries and outpatient procedures. 
  • Two support persons/visitors will be permitted to accompany a patient in outpatient procedural/diagnostic testing areas.  For surgical patients, two support persons/visitors will be permitted to stay with the patient until they are transported to the OR. The support persons/visitors may then wait in a designated waiting area or may leave the hospital and return once the patient is out of the recovery room, at which time the support persons/visitor scan return to the patient’s bedside. For patients being discharged, two support persons/visitors will be permitted to stay with the patient until they exit the facility.  
  • An orange sticker with the date and room number will be placed on the visitor’s person by the visitor.
  • All support persons/visitors will be educated on how to perform meticulous hand hygiene and how to wear appropriate PPE and must adhere these procedures
  • Once in the facility visitors may be directed by the hospital staff to leave the patient’s room during aerosol-generating procedures or other procedures during which support persons/visitors are usually asked to leave. Visitors at such times may use the waiting area, or may go to the main lobby or cafeteria, if open.
  • Patient/Family lounges remain closed on inpatient units.  Visitors/Support Persons may use waiting rooms.  All visitors/support persons must wear a procedural mask in waiting rooms maintaining social distancing of 3- 6 feet.
  • Patient/Support Persons may visit the Cafeteria while wearing a procedural mask and maintaining social distancing.

Maternity Visitation
The visitation restriction of anyone under the age of 18 years remains in effect.

Labor and Delivery

  • All visitors, including vendors, will be required to provide proof of full vaccination for COVID-19, or a negative COVID-19 molecular or PCR test collected within 5 days prior to the visit. People are considered fully vaccinated 2 weeks after they have received the second dose in a 2-dose series (Pfizer or Moderna), or 2 weeks after they have received a single-dose vaccine (Janssen/Johnson & Johnson). For those presenting evidence of a negative test, only ‘molecular’ or ‘PCR’ tests will be accepted. Antigen tests will not be accepted. In addition, they will be screened for Covid 19 symptoms, possible exposure and/or recent travel prior to visiting.
  •  Two (2) persons may accompany the labor patient – The father of the baby and one support person. (i.e. Doula, mom, sister, friend, etc.) In addition, two other visitors may be allowed at the discretion of the clinical staff and patient’s medical status. (If no father is present then a second support person may be substituted for the father)
  •  They must be screened upon entering the hospital & banded to be allowed access to the OB ED or L&D unit.
  •  They must wear a mask at all times and any other PPE as dictated by the patient’s COVID-19 status.
  •  The support person & father of a COVID-19 negative patient may exit the hospital and return to the OB ED or L&D unit after being rescreened at which time they will be required to provide proof of vaccination or negative Covid test result. Once on the unit, they  must remain in the patient’s room. (No walking the hallway to talk on the phone or congregate with other fathers) except to exit the hospital or go to the pantry. They must wear a mask.  There is only 1 person allowed in the pantry at a time.  They must return directly to the patient’s room.  They may utilize the patient’s bathroom if needed.
  • The support person & father of a COVID-19 positive patient must remain in the patient’s room and may not visit the pantry.   They may utilize the patient’s bathroom as needed.

POST-PARTUM (MBU)

  • Patients who are COVID-19 negative may have four (4) support persons/visitors at the bedside at a time during the hours of 8:00 a.m. through 8:00 p.m., and one (1) during the hours of 8:00 p.m. through 8:00 a.m.  The support persons/visitors must be screened upon entry to the hospital and banded.  They must wear a mask. The support persons/visitors may switch out during visiting hours but must be re-screened and banded upon re-entry to the hospital.
  •  The support persons/visitors must remain in the patient’s room during the visit.  The father/significant other/support person must remain in the room at all times except to go to the pantry.  They must wear a mask.  There is only 1 person allowed in the pantry at a time.  They must return directly to the patient’s room and may not congregate in the hallway, sitting area (T5), pantry, or maternity lobby.  They may use the patient’s bathroom as needed.
  •  1 Visitor is permitted to stay overnight with the patient.  The other visitor(s) will abide by the visiting hours of 8:00 a.m. through 8:00 p.m. (If the father is staying overnight then the other visitors must abide by the visiting hours and leave by 8:00 p.m. and not return before 8:00 a.m. the next day.  If the father is not staying overnight, he must leave by 8:00 p.m. and not return before 8:00 a.m. the next day. The patient’s other support person may then stay overnight if the patient so chooses)
  •  Patients who are COVID-19 positive may have the father of the baby or significant other stay with the patient throughout her stay.  They will need to remain in the patient’s room (Not be allowed to come and go) for the duration of the patient’s stay.  This person will not be allowed to interchange with other support persons/visitors during the patient’s stay.  They may use the patient’s bathroom as needed.  They must wear a mask.

 NICU

  • All newborns in the NICU may have 2 support persons/visitors at the bedside at a time.
  • All support persons/visitors will be screened and asked to provide proof of vaccination or a negative Covid test result within five days.
  • If the mother is unable to visit her baby in the NICU she may designate 1 person beside the father of the baby to visit in her stead until she is able to visit.
  • Support persons/visitors may come and go as needed but must be rescreened each time they leave and reenter the hospital.
  • All support persons/visitors must wear a mask at all times while in the NICU and adhere to the NICU handwashing/scrubbing protocol prior to entering the unit.
  • All support persons/visitors must remain at their baby’s bedside only.
  • Visitation will be permitted 24hrs.
    •  Support persons must remain in the patient’s room and wear a mask, gown, face shield and gloves throughout patient’s stay.
    •  The support person will use the patient’s bathroom as needed; prior to using the bathroom in the patient’s room, support persons must remove their gloves and perform hand hygiene. After using the bathroom, they must perform hand hygiene and don new gloves.
    • They should not touch any environmental surfaces outside of the patient’s room.
  • Support persons/visitors may not be present during procedures and recovery room except for pediatrics, childbirth, and patients with intellectual, developmental or other cognitive disability. If the patient is transferred to another department for diagnostic testing, the support person cannot accompany the patient.
  • Visitation to inpatient units will be limited to individuals > 18 years of age.
  • Any exceptions to the visitor procedure and policy must be cleared by the Chief Medical Officer or designee. 
    • A copy of the Patient’s Bill of Rights shall be given to the patient and the Patient Representative upon admission.
    • Patients may choose who can and cannot visit them while in the healthcare facility without regard to:
      • legal relationship
      • race
      • color
      • national origin
      • religion
      • sex
      • sexual orientation
      • gender identity
      • disability
    • Patients may withdraw consent for visitation at any time.
    • Patients who request confidentiality will be given the option to “opt out” as in accordance with the hospital’s inpatient process. The patient will be asked if they want to restrict support persons/visitors.  If so, they will complete the Opt-Out Request Form in Admitting.  By revoking this right, it will be understood that people inquiring by phone and support persons/visitors will be told, “I have no information about this patient.”  It will also be understood that:
      • This restriction is in effect until the patient is discharged.
      • The patient may make a written request to remove the restriction prior to their discharge.
    • A patient’s inability to designate a Support Person, due to incapacitation or other clinical reasons, will not interfere with the patient’s visitation rights set forth in this policy.
    • The hospital will ensure that all support persons/visitors enjoy full and equal visitation privileges consistent with patient preferences.
    • All patients will be allowed only two (2) visitor per patient/room unless other arrangements have been made by the clinical manager for patient care exceptions (i.e. end of life) and approved by the Chief Medical Officer. 

Minors as Support persons/visitors:

  •  During the time of the COVID-19 pandemic minors as support persons/visitors will be restricted.

 Minors as Patients:

  • Except for an emancipated minor, parents/legal guardians will be designated as the patient’s Support Person(s) unless otherwise determined by the patient, the patient’s family and/or healthcare team. Pediatric patients age 22 and under are allowed four (4) designated support people, with two (2) allowed together at any given time, 24 hours per day, 7 days a week. 

 Screening:

Upon entry into the hospital the patient and the support person will be screened per hospital protocol. A procedural mask will be provided at the time of screening.  The support person must show proof of vaccination or a negative PRC test within five days of visit. In addition, if the support person has any symptoms, fever, and/or history of confirmed COVID-19 within past 14 days, the support person will not be allowed entry into the hospital. This person/s could be replaced by another support person who would then be screened.

 Prior to entering the hospital, all support persons must be screened for the following:

  • Proof of vaccination or negative PCR test results within five days of visit. Current symptoms consistent with COVID-19 including subjective or confirmed fever or cough or shortness of breath or sore throat or congestion/runny nose or muscle aches or fatigue or chills or shaking chills or diarrhea or alterations of taste or loss of smell.
  • Fever: The support person temperature will be taken.
  • History of having confirmed COVID-19 or an exposure within the past 14 days.

 Conflict Resolution:

  • Efforts will be made to resolve conflicts between support persons/visitors and clinical staff to maximize patient visitation in accordance with patient wishes and patient needs.  Hospital may consult Patient Representative to help resolve conflict. 

Security:

Security has the right to restrict a visitor(s) if there has been a documented disturbance and if the visitor(s) is detrimental to the well-being/recovery/safety of the patient.

 Exceptions for Emergency Department and OB Emergency

  • For patients presenting for immediate, emergency care, designated support persons (DSPs) who accompany them will be permitted to be with them for the initial hospitalization period (in most cases no longer than the first day) without proof of vaccination or a negative test result. All subsequent visits and prolonged-stay DSPs present more than one day after the acute event will require proof of vaccination or negative test result.
  •  For patients presenting for immediate, emergency care, (OB ED) designated support persons (DSPs) who accompany them will be permitted to be with them for the initial hospitalization period (in most cases no longer than the first day) without proof of vaccination or a negative test result. All subsequent visits and prolonged-stay DSPs present more than one day after the acute event will require proof of vaccination or negative test result. Doulas are considered DSPs and as such must also provide proof of vaccination or negative test result but not be delayed from attending an imminent birth.

View our complete COVID-19 response, including information on testing, visitation, donations and services.

 St. Anthony Community Hospital

15 Maple Avenue
Warwick, NY 10990
845-986-2276

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