visitor information for Good Samaritan Hospital
All visitors should stop at the Information Desk for information and directions. Visitors are welcome to use the cafeteria or wait in the hospital's lobby area at any time during visiting hours. Family and friends of surgical patients may wait in the ambulatory waiting area, in the hospital lobby or in the surgical waiting room after 4:00 p.m. House phones are available in the lobby to contact patient rooms.
visiting hours
Medical Surgical Areas
11 a.m. - 8:30 p.m. (two visitors per patient)
Critical Care Unit (icu &ccu)
10 a.m. - 8:30 p.m. (two visitors, immediate family only)
Pediatrics
11 a.m. - 8:30 p.m. (parents and two visitors per patient,
visiting is unlimited for parents)
Maternity
11am-8:30 pm (4 visitors per patient. Siblings under 12 must be accompanied by an adult)
Frawley Unit
Monday through Friday: 3:30 to 4:30 p.m. and 6:30 to 8:00 p.m.
Weekends and major holidays: 2:30 to 4:30 p.m. and 6:30 to 8:00 p.m.
Visitors must be at least 16 years old
visiting guidelines
In order to protect the health and well-being of our patients and their visitors, the following will apply:
- Written permission in the form of a special pass will be given and must be presented at information desk
- No infant (less than 1 year) will be allowed in patient care areas
- All children (1-12 yrs) must be accompanied by an adult
- Visiting children must be free of illness or contagious disease for the health and safety of our patients as well as the child
- Siblings (brother & sister) are the only children permitted in the maternity unit
- All visitors are asked to leave the building at 8:30 p.m.
- No”sitter” under 18 will be allowed to remain overnight
It is the expectation and responsibility of accompanying adults to:
- Monitor and control behavior of any child brought to hospital
- If other patient’s rights are being compromised, the child and the adult will be asked to leave the unit by a hospital representative
Exceptions will be made only through the clinical directors or nursing supervisors. The clinical manager will give written permission to a family member if an exception to visiting hours has been made.
Thank you for your cooperation in helping us maintain a quiet, therapeutic environment for our patients and your loved ones.
patient updates by phone
The hours between 10:00 a.m. - 11:00 a.m. and 9:00 p.m. - 10:00 p.m. have been designated as the time for families to call the unit for an update on the patient's condition. Calls will not be accepted outside of these hours. One spokesperson from each family should be designated to call. This individual may then inform other concerned family members and friends.
Families are encouraged to contact their physician during their office hours for information regarding tests and results.
The hospital staff is bound by strict federal and state confidentiality regulations. They can not and will not reveal any information to telephone callers other than patient condition. Please use the patient's physician as your main contact.
patient information
Family and friends may call the Information Desk in the main lobby to obtain a room number or telephone extension. The Information Desk is open daily from 8:00 a.m. - 8:00 p.m. The hospital operator, who can be reached by dialing 845-368-5000, will transfer outside callers to the Information Desk.
visitor parking
Visitor parking is available on the hospital property and accessible from Hillcrest Road.
lodging for visitors
There are many hotels and motels in the area offering discounted rates to families of Good Samaritan Hospital patients. If your family needs assistance with accommodation arrangements, contact the patient representative by dialing '0' and asking the hospital operator to page her.
