frequently asked questions

our response time

E-mail messages are received and read by Bon Secours Charity Health System between the hours of 9:00 a.m. and 5:00 p.m., Monday through Friday. Most messages are replied to the same day; however, some inquiries may take several days to receive a response.

medical advice

We do not offer medical advice via e-mail. Concerns pertaining to medical diagnoses and treatments should be discussed with your physician.

If you do not have a physician, please visit our physician locator, or call:

Good Samaritan Regional Medical Center
1-800-HELP-IN-5

Bon Secours Community Hospital
1-888-888-1347

St. Anthony Community Hospital
1-800-972-4023

career opportunities

For questions concerning employment opportunities, please search our jobs.

birth certificates

If you are looking for a copy of a birth certificate for someone born at Bon Secours Community Hospital, you must contact:

City of Port Jervis, Birth Registrar
P.O. Box 1002
Port Jervis, NY 12771
845-858-4014

If you are looking for a copy of a birth certificate for someone born at Good Samaritan Regional Medical Center, you must contact:

Village of Suffern, Birth Registrar
61 Washington Avenue
Suffern, NY 10901
845-357-2600

If you are looking for a copy of a birth certificate for someone born at St. Anthony Community Hospital, you must contact:

Warwick Town Clerk, Registrar
Karen S. Lavinski
132 Kings Highway
Warwick, NY 10990
845-986-1124 ex. 248
townclk@warwick.net

Please supply the following:

  • Name
  • Date of Birth
  • Reason for request
  • Father’s name and mother’s maiden name
  • Photo identification
  • $10 money order or check

what number do I call if I have an issue with my hospital bill?

877.342.1500 

patient information

Due to patient confidentiality, we do not provide any information about our patients via e-mail. We cannot confirm a patient's condition or any details on a patient's progress.

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